Last reviewed: September 26, 2026
Reflexology Zone Network Inc. wants ReflexologyZone.net to be usable by as many people as possible, including people who browse with a keyboard, a screen reader, magnification, or reduced motion. This page sets out what we have done, what we know is not yet good enough, and how to tell us when we get it wrong.
The standard we work to
We work towards WCAG 2.1 Level AA, the standard referenced by accessibility legislation in Canada and the United States. We want to be straightforward about our status: the Site has not been formally audited against that standard by an independent third party, so we do not claim to conform to it. We treat it as the target we build against and measure ourselves by, and we say below where we currently fall short.
What we have built in
- Keyboard access — every page can be navigated without a mouse, interactive controls show a visible focus indicator, and a "Skip to main content" link is the first thing a keyboard user reaches on any page so the navigation does not have to be tabbed through each time.
- Semantic structure — pages are built with real landmarks (header, navigation, main, footer) and a heading order that reflects the content, so a screen reader can move through a page by section or heading rather than reading it end to end.
- Text alternatives — images carry descriptive alternative text, and decorative images are marked so assistive technology skips them.
- Labelled controls — form fields, buttons and icon-only controls carry accessible names, so "search", "save this listing" and "open menu" are announced as what they do rather than as unlabelled buttons.
- An alternative to the map — the directory map is optional and never the only route to a listing. Every listing reachable on the map is reachable through the ordinary directory list, which works without JavaScript-driven panning and zooming.
- Readable by default — text resizes with your browser or device settings without content being cut off, and the language of each page is declared so screen readers pronounce it correctly.
- Motion you can stop — the two-image carousel on each listing can be paused with a button, stops on its own while you hover or keyboard-focus it, and never starts at all if your device asks for reduced motion.
- Links that leave the Site — a link to a practitioner’s own website, their booking page, their Google Business Profile or their social accounts opens in a new tab, so the listing you were reading is still there when you finish. Every one of those links carries a small box-and-arrow icon, and screen readers additionally hear “opens in a new tab” as part of the link, so the warning arrives whether you can see the icon or not. Links within the Site never open a new tab.
Documents you can download
Some pages offer a printable chart as a PDF. A PDF is less accessible than a web page: ours are not tagged for screen readers, so the reading order and the meaning of each numbered point are not exposed to assistive technology. That is why the chart is never the only copy. Every reflex point on it, the organ it connects to and its body system, appears on the page itself as real text in the point reference table, which can be read aloud, searched and translated. The same chart is also offered as an SVG, which prints at any size without going blurry for anyone who needs it larger.
How we check
Accessibility is reviewed as part of ordinary development rather than as a separate project: keyboard-only checks on the flows that matter most — search, the directory, claiming a listing, and checkout — and manual review of structure and labelling when a page changes. We do not yet run automated accessibility tests on every change, and adding them is on our roadmap.
Where we know we fall short
An honest statement needs this section. As of the date at the top of this page:
- No independent accessibility audit has been carried out, so there may be barriers we have not found.
- Automated accessibility testing is narrow rather than absent: our build fails if a form control is left without a name, but no automated audit runs over every page.
- Colour contrast has been designed with the WCAG AA ratios in mind but has not been verified across every component.
- Third-party content — embedded videos, maps and payment pages come from other companies and we do not control their accessibility. Where an embed is the only way to reach something, we try to provide a direct link as well.
- Listing content is written by other people — practitioner descriptions and photos are supplied by the businesses themselves or drawn from public sources, so the quality of that text and its alternatives varies.
- The carousel on the directory grid has no "next image" control — only a pause button. Twelve of them on one page, each with its own controls, would add dozens of stops to a keyboard pass through the results, so reaching the second image there means resuming playback. A listing’s own page has full controls and the complete photo gallery.
- The chart PDFs you can download are not tagged for screen readers. The same information is on the page as real text, as described under "Documents you can download" above.
Tell us when something does not work
If any part of this Site is difficult or impossible for you to use, please tell us — it is the fastest way for us to find problems we have missed. Contact us and describe what you were trying to do, the page you were on, and the assistive technology or settings you use if that is relevant. We aim to reply within five business days, and if we cannot fix something quickly we will tell you what we are doing about it and offer another way to get what you needed.
Keeping this current
We review this statement monthly and update the date at the top, so you can tell how recently it was checked. A statement that has not been looked at in a year is not worth much.